Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (the "Services"). By using the Services, you consent to the practices described in this policy.

Information We Collect

• Account Information: name, email address, and sign-in data provided via authentication providers (e.g., Google).
• Subscription & Billing: plan selections, Stripe customer and subscription identifiers. We do not store full payment card details on our servers.
• Usage Data: requests made to AI features to operate and improve the Services. We may store aggregate usage metrics (e.g., request counts, tokens).
• Technical Data: IP address, device, and browser information for security, analytics, and reliability.

How We Use Information

• Provide, operate, and maintain the Services.
• Authenticate users and manage subscriptions.
• Process payments and handle billing through Stripe.
• Monitor usage, prevent abuse, and improve performance.
• Communicate updates, security alerts, and support messages.

Sharing of Information

We share information with trusted third parties only as necessary to provide the Services, such as:

• Authentication: Supabase Auth for user login and session management.
• Payments: Stripe for subscription and payment processing.
• AI Processing: OpenAI for generating or explaining Excel formulas.

We do not sell personal information. We may disclose information if required by law or to protect our legal rights.

Data Retention

We retain information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account by contacting support.

Security

We implement reasonable safeguards designed to protect your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

International Transfers

Your information may be processed and stored in locations where our providers operate. By using the Services, you consent to such transfers subject to applicable laws.

Children's Privacy

The Services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal information. Contact us to exercise these rights.

Contact

If you have questions about this Privacy Policy, please contact us at nosiahstudio@gmail.com.